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Privacy Policy

GigB GmbH ("GigB," "we," "us," or "our") provides a project management tool (the "Service") for musicians and creative performers. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Privacy Policy is posted.
 

Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Service includes:

  1. Personal Data
    Personally identifiable information, such as your name, email address, and phone number, and any other information you voluntarily provide to us when you create an account or use the Service.

  2. In App Data
    Including information you store on GigB about venues, your business contacts, project members, gigs as well as financial information provided within quotes, invoices or contracts and other information that you choose to store within our app.

  3. Payment Data
    If you purchase a paid plan on the Service, we collect payment data necessary to process your payment, including your credit card number, security code, and billing address.

  4. Usage Data
    We automatically collect certain information when you use the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

  5. Cookies and Tracking Technologies
    We may use cookies and similar tracking technologies (like web beacons and pixels) to collect information about your use of the Service, your device, and your online activity. You can control cookies through your browser settings and other tools.
     

Your Choices
You have certain choices about how we use your information. You can:

  • Opt-out of receiving promotional emails from us by following the instructions in those emails;

  • Change your account settings to control certain communications from us;

  • Control cookies through your browser
     

Use of Your Information
We may use your information to:

  • Provide, maintain, and improve our Service, features of the app and the quality and up-to-dateness of public data provided within the app;

  • Process payments for paid plans;

  • Send you newsletters, marketing communications, and other information that may be of interest to you;

  • Respond to your inquiries and requests;

  • For any other purpose for which the information was collected.
     

Disclosure of Your Information
We may share your information with third parties, including:

  1. Service Provider
    We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, data analysis, marketing, and customer service.

  2. Business Partners
    We may share your information with business partners to offer you products, services, or promotions that may be of interest to you.

  3. Compliance with Laws
    We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

  4. Data Retention
    We will retain your information for as long as necessary to provide you with the Service and as long as required by applicable law. If you wish to delete your account or any information you have provided to us, please contact us via email or the contact forms on www.gigb.de
     

Security of Your Information
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We implement industry standard security measures, such as encryption, firewalls, and secure socket layer technology (SSL) to protect your information. All passwords are stored using a non-reversible method using an industry standard hashing and salting algorithm. Users are automatically logged out of the system after a period of inactivity. Users who attempt to login with invalid credentials too many times may be temporarily blocked from the system. However, no security system is perfect, and we cannot guarantee the security of your information. In addition, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks. You are responsible for maintaining the confidentiality of your password and account information, and for any activities that occur under your account.
 

Breach Notification
In the unlikely event of a data security incident, we’ll notify all affected users promptly within 72hrs via email.
 

Your Account
When you request to delete your account, we reset your account first to remove all data and then remove your account. To do this please contact us quoting your account username found on your settings page. Your account will be deleted within 30 working days.
 

Children's Privacy
Our Service is not directed to children under the age of 18. If you are under 18 years of age, do not use or provide any information on the Service.
 

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us our contact forms on www.gigb.de

 

Last Updated: March 14th 2023

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